Privacy Policy
Last updated: 6/4/2026
Introduction
TERA ("we," "us," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
Information We Collect
Information You Provide
We collect information you provide directly, such as when you fill out a contact form, request a quote, or engage our services. This may include your name, email address, phone number, company name, and project details.
Automatically Collected Information
When you visit our website, we automatically collect certain information about your device, including IP address, browser type, operating system, and pages visited. We use cookies and similar tracking technologies to enhance your experience.
How We Use Your Information
We use collected information to: (1) provide and improve our services, (2) communicate with you about your project, (3) send newsletters and updates (if you opt-in), (4) analyze website usage patterns, and (5) comply with legal obligations.
Information Sharing
We do not sell, rent, or share your personal information with third parties for their marketing purposes. We may share information with service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements.
Data Security
We implement appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure.
Your Privacy Rights
Depending on your location, you may have rights to access, correct, or delete your personal information. You can also opt out of marketing communications at any time. Contact us at hello@tera.agency to exercise these rights.
Cookies and Tracking
Our website uses cookies to enhance functionality and track usage. You can control cookie settings through your browser. Disabling cookies may affect some website features.
Contact Us
If you have questions about this Privacy Policy, please contact us at hello@tera.agency or +965 9008 0292.